Privacy
What we keep, and why
Last updated 30 September 2026
The short version
- Your child can read and play without an account. We never ask a child for a name, an email or anything else about them.
- Accounts are for grown-ups. An account keeps your child's colouring and sticker places, and a membership if you buy one.
- There are no adverts and no third-party trackers. We do not sell or rent anything we keep.
- We count how the books and activities are used, with a random number made on your device. It is not linked to your name or email.
- Write to hello@cleverbearkids.com and we will delete your account and everything kept with it.
Using Clever Bear without an account
Nothing about your child leaves the iPad except the usage counts described below. The app keeps these on the device itself:
- the page your child reached in each book, and whether sound is on;
- your child's colouring and where they put the stickers, so their work is still there next time.
Safari can clear this if the site is not used for a while or if you clear website data. Signing in keeps your child's work safe in your account.
Usage counts
To learn which pages and activities children come back to, the app records simple events: a book or activity opened, a page turned, a word tapped, how long it was used. Each event carries a random number made on the device, the device's language and time zone. It carries no name, no email and no address, and we do not store your internet (IP) address with it.
We keep these events for 90 days. After that only daily totals remain.
The Clever Bear apps from the App Store and Google Play keep the same usage counts in the same way: they are sent only to us, carry the random number made on the device, and are not linked to your name or email.
If a grown-up signs in
| What | Why | How long |
|---|---|---|
| Your email address | To sign you in and to send the 6-digit sign-in code. | Until you ask us to delete your account. |
| Your name and profile picture, if you sign in with Google | Google sends them with your email. We use only the email. | Until you ask us to delete your account. |
| Sign-in codes | To check the code you type. | Minutes; a code stops working once used or expired. |
| Your session: internet (IP) address and browser type | To keep you signed in and to spot misuse. | Until you sign out or the session expires. |
| Your child's colouring and sticker places | So their work appears on every device you sign in on. | Until you or your child change it, or you ask us to delete your account. |
| "Email me when it opens" | To send one email when membership opens. | Until that email is sent or you ask us to remove you. |
Membership and payments
Payments are handled by Stripe. Your card details go to Stripe and never reach us. We keep only Stripe's reference for you and whether your membership is active and until when. Stripe's own privacy notice covers what Stripe keeps.
If you join in the app from the App Store or Google Play, Apple or Google takes the payment instead. Your card details stay with them and never reach us. They tell us that a membership is active and until when, and we keep their reference for it. Apple's and Google's own privacy notices cover what they keep.
Children
Clever Bear is made for children aged 3 to 12, used with a grown-up's say. Accounts, sign-in and payment are for grown-ups. There is no chat, no messaging, no public profile and nothing a child can share with anyone outside your family. A child's drawings are kept only so your family can see them again.
If you think a child has given us personal information, write to us and we will delete it.
Who else handles it
- Cloudflare runs the service that signs you in and stores accounts, memberships and saved work.
- Stripe takes payments.
- Apple and Google Play take payment for a membership bought in the app. They share with us only that a membership is active, until when, and a reference for it, never your card details.
- Resend sends the sign-in code emails.
- Google, only if you choose to sign in with Google.
Our web server keeps standard access logs (internet address, page requested, browser) for 14 days, for security and to fix faults.
We do not use advertising networks, analytics companies or social-media trackers.
Your choices
To delete your account, open Grown-ups in the app or website, pass the grown-up check, and choose "Delete my account". Confirm with the code sent to your email. Deletion is immediate: your account and saved work are removed, this device's saved work is cleared, and your membership is cancelled. The current month is not refunded. Gifts you bought remain redeemable, with your buyer details removed. Stripe keeps its own payment records. If you cannot access your email, write to us for help deleting your account.
- Sign out at any time from the account menu or from Grown-ups in the app.
- Clear this device: in Settings, Safari, Advanced, Website Data, remove cleverbearkids.com.
- Ask what we hold: write to us and we will send you a copy.
Changes
If this changes, we update this page and the date at the top. If a change affects what we keep about you, we will tell signed-in grown-ups by email before it applies.
Who we are
Clever Bear is made by Hyperion Service Inc., 84 N 9th Street, Suite 405, Brooklyn, NY 11249, USA.